Payment options
Payment Options
We accept the following methods of payment:
For deliveries within Germany you have the following options:
- advance payment via bank transfer
- Sofortüberweisung.de
- Payment by cash delivery DHL
- payment via credit card
For deliveries in other countries you have the following options:
- advance payment via bank transfer
- payment via credit card
Further explanations about the payment methods:
Advance payment, credit card, cash on delivery or Sofort: You have the option to choose the payment method during the ordering process
Advance payment: You transfer the money to our bank account and we will send out your order as soon as we recieve a payment confirmation.
Cash on delivery: Only available in Germany through DHL. The charge is 8,00€. Since the 01.03.2018 there is no longer a seperate 2,00€ charge for the deliverer. Instead this charge is now included in the cash on delivery charge.
In our shop in Berlin (only after prior arrangement): Payment via cash, Kredit- or EC-card.
Safety measures for online shopping:
If you didn't recieve a confirmation mail for your delivery or an answer to your inquiry after 24 hours (on working days), please send us an additional message. Sometimes emails get lost in the delivery process (due to typing errors or other complications) or end up in a spam folder.
We know there are black sheep out there in the world of internet shopping, but we are not one of them. Since security certification is in our opinion rather a way to make money for the companies handing out these certificates, we want to gain your trust in a different way. We will answer to every mail as fast as possible, every payment will be confirmed via email and your order will be sent out the same day you make the payment (on week days). If you have further questions regarding the safety of buying online with us, don't hesitate and contact us.
We will also take your order over the phone or via letter.
Thank you very much for your trust in us.